Welcome to EOS Global Collection.

EOS, one of the leading financial services companies in the world, provides debt collection services for clients in Europe, North America and Asia. Around 6,000 employees all over the world aim to find the best solutions for the clients of the EOS Group. Together with trusted partners EOS offers debt collection services in over 180 countries. 

You may have a lot of customers in different countries abroad and consequently may also have to deal with outstanding payments in other countries. With EOS, cultural differences, language barriers, different laws and geographical distance are a challenge you do not have to deal with: You can hand over your receivables to us easily - no matter where in the world you have outstanding payments, EOS Global Collection supports fast and efficient collection services worldwide.

The debt collection process is handled by our partners locally. In this way we guarantee legal expertise while respecting local mentalities. You have just one contact person in your home country, who manages the whole complex area of international receivables management for you. Via your trusted and familiar contact you can benefit directly from our extensive experience and local know-how. Just let your international business grow and prosper! We will take care of its receivables management – anywhere in the world.

For multi-national clients with a centralized approach in debt collection, EOS supports a highly automated and customized collection strategy. Global process harmonization and transparency are in focus. Your Shared Service Center will have visibility and control over the entire collection processes and results on group level.

The debt collection process and operational discussions about your files are handled by our experts locally. Your regional units will have a local contact person with extensive experience and local know-how. We handle your money as an extension of your own operation. You keep control over your receivables.

EOS Global Collection provides the infrastructure and technology for a fully automated communication and case submission flow.

Benefits for the client

• "all-in-one" solution for global process harmonization
• High control through technology, insight and comparability of different markets
• Use of synergies helps to reduce costs
• Optimized workforce by focusing on cases which add value to the organization

We offer debt collection services in over 180 countries, including over 20 EOS offices plus a strong, carefully selected network of partners around the world. Expert teams have regional know-how for both, commercial and consumer debts. We can support you with all sorts of collection services: from skip tracing to pre-legal, legal and post-legal debt collection. Our global partner network is characterised by the following:  

• Competent partners - EOS owned companies, well-known debt collection companies and selected legal partners act locally.
• Common perception - Our partners act according to our values and follow our Code of Conduct.
• Permanent quality control - We guarantee expertise, rapid processing and cost optimisation
• Reliable reporting - Partners report promptly, regularly and responsibly.