EOS, interntational partner in receivables management published the annual report

EOS Insights.

Annual Report of the EOS Group 2017/18

  • Our Vision for EOS.

    EOS is becoming a technology-driven financial investor and international innovation leader: CEO Klaus Engberding on his vision for the Group.

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  • Digital perspectives.

    Why do you get up in the morning and go to work? At EOS the staff and the CEO are answering this question together.

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  • Building the future together.

    The EOS Group is different today than it was just one year ago. A far-reaching cultural change is making EOS quicker, more agile and more digital. The goal is clear: ‘For a debt-free world’.

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  • Machine learning is coming into its own.

    How does data-driven decision making work in receivables management? Pioneering work done at EOS shows the potential of machine learning.

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  • Shared data is better data.

    With its new Center of Analyics EOS now has a shared data platform for all its subsidiaries. The CoA analyzes data from all markets and accounts for their regional characteristics.

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  • Towards better decision-making.

    The predictive power of its analytics platform D3 enables EOS to contact each debtor in the most promising way - with convincing results.

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  • Our year in numbers.

    A 19.8 percent increase in turnover. 237.6 EURO million in earnings. And 7,441 employees with zero doubt about the future: EOS had a great business year 2017/18.

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  • NPL deals: new ground and familiar sights.

    EOS is expanding its position as a leading buyer of NPL: in 2017/18 the Group consolidated its position in Serbia and Spain and entered the Canadian market.

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  • Speeding things up for EOS' B2B clients.

    Business customers benefit from EOS' new self-service portal Stargate that helps speed up collection processes. New features are driven by user feedback.

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  • Innovation, every day.

    EOS is embracing digitisation: The company is innovating debt collection with its apps, customer platforms and AI systems.

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  • Debt collection across borders.

    EOS partner company Al Wadi is working in one of the most challenging markets for receivables management: The United Arab Emirates.

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  • Guardian of the holy grail.

    To meet rising data protection requirements, EOS' Chief Compliance Officer Kirsten Pedd is rolling out a global data privacy strategy.

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  • Speed beats strategy.

    Disrupt yourself: Google Germany's former CEO Christian Baudis on how companies can survive the challenges of digitisation.

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  • Dunning needs a human touch.

    You don't want to annoy a customer - even if he missed a payment. That's why Slowakian lender Home Credit hired EOS KSI to handle its arrears.

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  • The record breakers.

    United Bulgarian Bank just sold the largest debt portfolio ever in offer in Middle- and Eastern Europe. Few companies can handle such a deal - EOS Matrix is one of them.

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  • “We want a happy ending for defaulting payers.”

    Defaulting payers often react with skepticism and rejection when EOS reaches out to them – until they realize that the call center agents are actually here to help them.

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  • Know your strength.

    Belgium's leading bank BNP Paribas Fortis has handed its receivables management over to EOS Aremas - to better focus on their core business.

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NASTAVITVE PIŠKOTKOV

Na našem spletnem mestu uporabljamo piškotke, da bi vam tako omogočili kar najboljšo mogočo izkušnjo ob obisku spletnega mesta. Med piškotke, ki jih uporabljamo, spadajo piškotki, ki so potrebni za delovanje spletnega mesta, piškotki, ki se uporabljajo le za anonimne statistične namene, piškotki, ki se uporabljajo za bolj priročne nastavitve, in piškotki, ki jih uporabljamo za zagotavljanje po meri prilagojene vsebine, osnovane na tem, kar vas zanima. Sami se lahko odločite, ali želite dovoliti uporabo statističnih, priročnih in tržnih piškotkov. Poleg tega lahko svoje soglasje kadar koli spremenite/prekličete tako, da kliknete nastavitve Spremeni piškotke na dnu spletnega mesta. Več informacij vam je na voljo v naši Politiki varovanja zasebnosti.

Nujno potrebni

Uporabljamo nujno potrebne piškotke. Ti piškotki so potrebni za delovanje in osnovne funkcije spletnega mesta. Zlasti omogočajo varno delovanje našega spletnega mesta. O tem, katere piškotke uporabljamo, lahko več preberete tukaj.

Priročni

Če dovolite uporabo priročnih piškotkov, vam s tem olajšamo uporabo našega spletnega mesta. Če se ponovno vrnete na naše spletno mesto, da bi uporabili naše storitve, bo mesto samodejno prepoznalo, da ste ga že obiskali, prav tako pa bo samodejno prepoznalo vnose in nastavitve, ki ste jih uporabili, da vam jih ne bo treba ponovno vnašati. V tem primeru vam denimo ne bo treba vsakič znova vnašati svojih uporabniških podatkov, pač pa lahko namesto tega ob ponovnem obisku strani dostopate do podatkov, ki ste jih že vnesli.
O tem, katere piškotke uporabljamo, lahko več preberete tukaj.

Statistični

Statistične piškotke uporabljamo z namenom izboljšanja naše ponudbe in zagotavljanja na potrebah osnovane zasnove ter za nenehno optimizacijo našega spletnega mesta.
V ta namen zbiramo anonimizirane podatke za statistične in analitične namene, npr. za določanje obiska na strani in razumevanje vedenja uporabnikov, ter za prilagajanje in izboljšanje naše vsebine in izkušnje na spletnem mestu.
O tem, katere piškotke uporabljamo, lahko več preberete tukaj.

Tržni

Uporabljamo tržne piškotke, da vam lahko tako ob vašem obisku našega spletnega mesta zagotovimo pomembno vsebino, osnovano na vašem zanimanju.
O tem, katere piškotke uporabljamo, lahko več preberete tukaj