To meet rising data protection requirements, EOS' Chief Compliance Officer Kirsten Pedd is rolling out a global data privacy strategy.
The predictive power of its analytics platform D3 enables EOS to contact each debtor in the most promising way - with convincing results.
With its new Center of Analytics EOS now has a shared data platform for all its subsidiaries. It analyzes data from all markets and accounts for their regional characteristics.
Business customers benefit from EOS' new self-service portal Stargate that helps speed up collection processes. New features are driven by user feedback.
EOS is expanding its position as a leading buyer of NPL: in 2017/18 the Group consolidated its position in Serbia and Spain and entered the Canadian market.
EOS partner company Al Wadi is working in one of the most challenging markets for receivables management: The United Arab Emirates.
Most SME don't have a professional dunning system in place. Now they can turn to the Deutsche Verrechnungsstelle (DV) to cover that base.
EOS is embracing digitisation: The company is innovating debt collection with its apps, customer platforms and AI systems.
Looking back at 2017/18: The EOS Board recount the recent financial year.
Poor data quality is a common problem when assessing NPL portfolios in Europe, says Karel Smerak, Director of the Transaction Center NPL Secured for Eastern Europe.