Identity of the controller
EOS KSI, Upravljanje terjatev d.o.o.
Letališka cesta 33
SI - 1000 Ljubljana
Contact details of data protection officer:
Urša Groznik
dpo@eos-ksi.si
EOS KSI, Upravljanje terjatev d.o.o.
Letališka cesta 33
SI - 1000 Ljubljana
Purpose, legal basis and rights of data subjects (debtors)
In this context of processing your personal data, you have the following rights:
Right of access
You have the right to obtain from the controller confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the following information:
The controller shall provide a copy of the personal data undergoing processing. For any further copies requested, the controller may charge a reasonable fee based on administrative costs.
Right to rectification
You have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed.
Right to erasure
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
Right to restriction of processing
You have the right to obtain from the controller restriction of processing where one of the following applies:
Right to data portability
You have the right to receive the personal data concerning you which you have provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:
You have the right to have the personal data transmitted directly from one controller to another, where technically feasible.
EOS KSI d.o.o. as a controller processes personal data of debtors for the purpose of debt recovery in accordance with the provision of Article 6 (1) f of the GDPR, with a legitimate interest in taking further measures and using appropriate remedies to exercise its right to repay the claim.
In this context of processing your personal data, you have the following rights (*more about individual rights in the description under point a):
You have the right to object to the processing of personal data concerning you at any time. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
Your personal data is processed for the purpose of debt recovery in accordance with the provision of Article 6 (1) b of the GDPR. The processing of personal data on the basis of a contract that you concluded with the creditor is necessary for successful fulfilllment of it.
Your personal data is processed in accordance with the provision of Article 6 (1) f of the GDPR for the same purpose of debt recovery, except we process your personal data on the basis of the client's (controller's) legitimate interest in cases where further measures are required to repay the debt, triggered by non-payment of debt on your part.
Your request to exercise your rights under the GDPR is decided by the controller.
Data categories and sources
Type of personal data |
Purpose of processing |
Name and surname
Address of permanent and/or temporary residence
Date of birth
Unique Master Citizen Number
TAX number
Employment data
Bank account number
Debtor's financial situation (real estate, movable property and information on other property rights) |
Unambigouous identification of the individual
Carrying our queries with the authorities which, in accordance with the applicable regulations, provide information on employment, residence, bank account number and any real estate or movable property owned by the debtor
Sending reminders and other writings
Reports for clients (controllers) in accordance with the contract concluded with each of them |
Phone number
E-mail address |
Communication with the debtor regarding debts (concluding agreements, reminders etc.) |
Contract data
Data on receivables
Payment information |
Conducting debt recovery proceedings |
The case number of the court file |
Judicial recovery |
Personal data were obtained from publicly available records or were provided to us by the original creditors, clients (controllers) and authorities to which the controller, in accordance with the applicable regulations, addresses a request for a query or directly by you or your legal representative.
Data recipients
Retention period
Type of procedure |
Retention period |
Prelegal recovery |
1 year after the end of the year in which receivable is due or 1 year after the end of the year in which last payment was made (for “household receivables” – e.g. for supplied electricity and heat, gas, water, receivables from the post office, telephone etc.);
3 years from the maturity of receivable or from the receipt of last payment (for “occasional receivables” – receivables maturing annually or at shorter intervals);
5 years after maturity of receivable or from the receipt of last payment (for “other receivables”);
10 years after maturity of receivable or from the receipt of last payment (for receivables established by a final court decision)
|
Judicial recovery |
10 years after the suspension of the enforcement procedure or other legal proceedings
|
Right to lodge a complaint with a supervisory authority
If you believe that the processing of your personal data violates the provisions of the GDPR or other applicable regulations in the field of personal data protection, you have the right to lodge a complaint with the supervisory authority in accordance with the Article 77 of the GDPR, to:
Republika Slovenija
Informacijski pooblaščenec
Dunajska cesta 22
1000 Ljubljana
Phone number: 01 230 97 30
Fax: 01 230 97 78
E-pošta: gp.ip@ip-rs.si